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Navigating Uncertainty: Social Media Narratives of Tourism during COVID-19


 
Dublin Core PKP Metadata Items Metadata for this Document
 
1. Title Title of document Navigating Uncertainty: Social Media Narratives of Tourism during COVID-19
 
2. Creator Author's name, affiliation, country Maria Cristina Gatti; Free University of Bolzano-Bozen; Italy
 
2. Creator Author's name, affiliation, country Cecilia Lazzeretti; Free University of Bolzano-Bozen; Italy
 
2. Creator Author's name, affiliation, country Francesca Vitali; Free University of Bolzano-Bozen; Italy
 
3. Subject Discipline(s) applied linguistics, ESP, digital communication
 
3. Subject Keyword(s) COVID-19; discourse analysis; ESP; social media; tourism communication
 
4. Description Abstract

Abstract

The COVID-19 pandemic and the travelling restrictions put in place by governments had an unprecedented effect on tourism in South Tyrol, with stays from the main markets experiencing a loss ranging from -36.3% to -73.4%. The present study explores the English-language social media communication of tourist destinations in South Tyrol during the first wave of the COVID-19 outbreak. To do so, a combined methodological approach is adopted, based on ethnographic interviews with practitioners of the tourism sector and corpusassisted discourse analysis. The findings reveal that the deployment of futureoriented and corrective linguistic approaches to envision a post-crisis scenario is crucial in conveying hope and possibility. These findings not only enhance our understanding of tourism discourse in the context of communication crisis management but also have implications for the resilience of tourism industry during challenging periods.

 
5. Publisher Organizing agency, location LED Edizioni Universitarie
 
6. Contributor Sponsor(s)
 
7. Date (YYYY-MM-DD) 2023-12-21
 
8. Type Status & genre Peer-reviewed Article
 
8. Type Type
 
9. Format File format PDF
 
10. Identifier Uniform Resource Identifier https://www.ledonline.it/index.php/LCM-Journal/article/view/5052
 
10. Identifier Digital Object Identifier (DOI) https://doi.org/10.7358/lcm-2023-002-gatt
 
11. Source Title; vol., no. (year) Lingue Culture Mediazioni - Languages Cultures Mediation (LCM Journal); Vol 10, No 2 (2023): The Covid-19 crisis and its challenges on social issues / Covid-19: crisi e sfide nella società
 
12. Language English=en en
 
14. Coverage Geo-spatial location, chronological period, research sample (gender, age, etc.)
 
15. Rights Copyright and permissions Copyright (©) 2023 Maria Cristina Gatti, Cecilia Lazzeretti, Francesca Vitali
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