Email this article Good health across languages: how access to healthcare by non-Italian speaking patients is ensured in Italy. A case study.
Abstract
This study aims at investigating healthcare interaction first and foremost as a form of institutional talk-in-interaction (Schegloff 1990), which, when interpretermediated, requires an adjustment of discourse practices and configuration (Pöchhacker and Shlesinger 2007), with a shift in the distribution of powers in terms of turn allocation and interaction coordination (Baraldi and Gavioli 2012). Real-life data are collected in the “Healthcare Interpreting Quality 2014-2015 Corpus” (HCIQ.1415) compiled by Dal Fovo (forthcoming). By necessarily drawing on analytical frameworks such as Conversation Analysis (Sacks, Schegloff, and Jefferson 1974) and interactional sociolinguistics (Gumperz 1982), recurring phenomena in the examined interactions will be identified and studied from a functional point of view (Levinson 1983). In particular, the analysis focuses on episodes that highlight interpreters’ choices promoting or excluding emotions (cf. Farini 2015), by tentatively applying Merlini and Gatti’s (2015) theoretical framework to the data. Results shall ideally serve as orientation for professionals to deal with ELFrelated issues that usually emerge in interpreter-mediated doctor-patient interactions, by considering such communication instances as a specific kind of discourse, rather than a mere deviation from the norm – i.e. monolingual doctor-patient interactions.
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PDFDOI: https://doi.org/10.7358/lcm-2017-001-dalf
Copyright (©) 2017 Eugenia Dal Fovo – Editorial format and Graphical layout: copyright (©) LED Edizioni Universitarie
Lingue Culture Mediazioni - Languages Cultures Mediation
Registered by Tribunale di Milano (27/11/2013 n. 380)
Online ISSN 2421-0293 - Print ISSN 2284-1881
Dipartimento di Lingue, Letterature, Culture e Mediazioni
Università degli Studi di Milano
Editors-in-Chief: Paola Catenaccio (Università degli Studi di Milano) - Giuliana Garzone (IULM, Milano)
Editorial Board: Marina Brambilla (Università degli Studi di Milano) - Maria Vittoria Calvi (Università degli Studi di Milano) - Lidia Anna De Michelis (Università degli Studi di Milano) - Giovanni Garofalo (Università degli Studi di Bergamo) - Dino Gavinelli (Università degli Studi di Milano) - Antonella Ghersetti (Università di Venezia Ca’ Foscari) - Maria Grazia Guido (Università del Salento) - Elena Liverani (IULM, Milano) - Stefania Maci (Università degli Studi di Bergamo) - Andrea Maurizi (Università degli Studi di Milano Bicocca) - Chiara Molinari (Università degli Studi di Milano) - Stefano Ondelli (Università degli Studi di Trieste) - Davide Papotti (Università degli Studi di Parma) - Francesca Santulli (Università di Venezia Ca’ Foscari) - Girolamo Tessuto (Università degli Studi della Campania Luigi Vanvitelli) - Giovanni Turchetta (Università degli Studi di Milano) - Stefano Vicari (Università degli Studi di Genova)
International Scientific Committee: James Archibald (McGill University, Montreal) - Natalija G. Bragina (Institut Russkogo Jazyka im. A.S. Puškina; RSUH, Mosca) - Kristen Brustad (University of Texas at Austin) - Luciano Curreri (University of Liège) - Hugo de Burgh (University of Westminster) - Giuditta Caliendo (Université de Lille) - Giorgio Fabio Colombo (Nagoya University Graduate School of Law) - Daniel Dejica (Universitatea Politehnica Timisoara) - Anna De Fina (Georgetown University, USA) - Claudio Di Meola, (Sapienza Università di Roma) - Denis Ferraris (Sorbonne Nouvelle, Paris) - Lawrence Grossberg (University of North Carolina at Chapel Hill) - Stephen Gundle (University of Warwick) - Décio de Alencar Guzmán (Universidade Federal do Pará, Belém, Brasile) - Matthias Heinz (Universität Salzburg) - Rosina Márquez-Reiter (The Open University) - Samir Marzouki (Université de Manouba à Tunis) - (John McLeod, University of Leeds) - Estrella Montolío Durán (Universitat de Barcelona) - M'bare N'gom (Morgan State University, Baltimore) - Christiane Nord (Magdeburg-Stendal University of Applied Sciences) - Daragh O'Connell (Cork University) - Roberto Perin (York University, Toronto) - Giovanni Rovere (Ruprecht-Karls-Universität Heidelberg) - Lara Ryazanova-Clarke (University of Edinburgh) - Françoise Sabban (École des Hautes Études en Sciences Sociales, Paris) - Kirk St.Amant (Louisiana Tech University, University of Limerick/University of Strasbourg) - Paul Sambre (Katholieke Universiteit Leuven) - Srikant Sarangi (Aalborg University) - Junji Tsuchiya (Waseda University, Tokyo) - Xu Shi (Zhejiang University)
Section editors: Maria Matilde Benzoni, Università degli Studi di Milano (Modern history) - Paola Cotta Ramusino, Università degli Studi di Milano (Russian linguistics and translation) - Mario de Benedittis, Università degli Studi di Milano (Sociology) - Kim Grego Università degli Studi di Milano (English linguistics and translation) - Giovanna Mapelli, Università degli Studi di Milano (Spanish linguistics and translation) - Bettina Mottura, University of Milan (Chinese studies) - Mauro Giacomo Novelli, Università degli Studi di Milano (Contemporary Italian literature and culture) - Letizia Osti, Università degli Studi di Milano (Arab studies) - Maria Cristina Paganoni, Università degli Studi di Milano (English linguistics and translation) - Giuseppe Sergio, Università degli Studi di Milano (Italian linguistics) - Virginia Sica, Università degli Studi di Milano (Japanese studies)
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