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Comunicare e gestire la crisi da COVID-19 in Italia e Giappone. Prospettive dall’analisi critica del discorso e dalla comunicazione di crisi

Gianmarco Fiorentini


Communicating and Managing the COVID-19 crisis in Italy and Japan: Perspectives from Critical Discourse Analysis and Crisis Communication

The use of rhetorical strategies and other linguistic devices in the context of institutional communication on COVID-19 has been the subject of attention by linguists and commentators worldwide. This study discusses the opportunity to integrate critical discourse analysis (CDA) with tools offered by crisis communication theory. In order to highlight the critical role of language in managing the crisis, this study presents a comparison between Italian and Japanese texts considered of primary importance for the initial phase of the COVID-19 crisis in the two countries. Although these countries adopted different approaches to deal with the emergency, the analysis shows that both Prime Ministers used similar linguistic devices in order to communicate and manage the crisis, which enabled them to reach their respective public governance goals.


COVID-19; crisis communication and management; critical discourse analysis; Italy; Japan

Full Text:



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I discorsi analizzati


Oratore: Giuseppe Conte - Indipendente di area Movimento 5 Stelle (Governo Conte II).

Durata: 18:38 min.

Dichiarazioni alla stampa del Presidente del Consiglio (9 marzo 2020).


Oratore: Giuseppe Conte - Indipendente di area Movimento 5 Stelle (Governo Conte II).

Durata: 9:08 min.

Dichiarazioni alla stampa del Presidente del Consiglio (11 marzo 2020).

https://www.kantei.go.jp/jp/98_abe/statement/2020/0407kaiken.html (giapponese)

https://japan.kantei.go.jp/98_abe/statement/202004/_00001.html (inglese)

Oratore: Shinzō Abe - Liberal Democratic Party (LDP) (Terzo mandato di governo 2017-2020).

Durata: 1:07:10 min.

Conferenza stampa del primo ministro e dichiarazione stato di emergenza (7 aprile 2020).

https://warp.ndl.go.jp/info:ndljp/pid/11547454/www.kantei.go.jp/jp/98_abe/statement/2020/0504kaiken.html (giapponese)

https://japan.kantei.go.jp/98_abe/statement/202005/_00001.html (inglese)

Oratore: Shinzō Abe - Liberal Democratic Party (LDP) (Terzo mandato di governo 2017-2020).

Durata: 1:06:49 min.

Conferenza stampa del primo ministro riguardante il nuovo coronavirus (4 maggio 2020).

DOI: https://doi.org/10.7358/lcm-2022-002-gfio

Copyright (©) 2023 Gianmarco Fiorentini – Editorial format and Graphical layout: copyright (©) LED Edizioni Universitarie

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Call for papers Vol 11 (2024) No 1 - Discourses, Methods and Practices of Diversity, Equity, Inclusion and Belonging: Towards a Global Shared Framework
Edited by Dr. Paola Catenaccio (Università degli Studi di Milano) and Dr. Fadia Nordtveit (Springfield College)

Authors have to read through the Information for Authors and the Author guidelines carefully before beginning the submission process. 
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Lingue Culture Mediazioni - Languages Cultures Mediation
Registered by Tribunale di Milano (27/11/2013 n. 380)
Online ISSN 2421-0293 - Print ISSN 2284-1881

Dipartimento di Lingue, Letterature, Culture e Mediazioni  
Università degli Studi di Milano

Editors-in-Chief: Paola Catenaccio (Università degli Studi di Milano) - Giuliana Garzone (IULM, Milano)
Editorial Board: Marina Brambilla (Università degli Studi di Milano) - Giovanni Garofalo (Università degli Studi di Bergamo) - Dino Gavinelli (Università degli Studi di Milano) - Antonella Ghersetti (Università di Venezia Ca’ Foscari) - Maria Grazia Guido (Università del Salento) - Elena Liverani (IULM, Milano) - Stefania Maci (Università degli Studi di Bergamo) - Andrea Maurizi (Università degli Studi di Milano Bicocca) - Chiara Molinari (Università degli Studi di Milano) - Stefano Ondelli (Università degli Studi di Trieste) - Davide Papotti (Università degli Studi di Parma) - Francesca Santulli (Università di Venezia Ca’ Foscari) - Girolamo Tessuto (Università degli Studi della Campania Luigi Vanvitelli) - Giovanni Turchetta (Università degli Studi di Milano) - Stefano Vicari (Università degli Studi di Genova)
International Scientific Committee: James Archibald (Università degli Studi di Torino) - Natalija G. Bragina (Institut Russkogo Jazyka im. A.S. Puškina; RSUH, Mosca) - Kristen Brustad (University of Texas at Austin) - Luciano Curreri (University of Liège) - Hugo de Burgh (University of Westminster) - Giuditta Caliendo (Université de Lille) - Giorgio Fabio Colombo (Università di Venezia Ca' Foscari) - Daniel Dejica (Universitatea Politehnica Timisoara) - Anna De Fina (Georgetown University, USA) - Claudio Di Meola, (Sapienza Università di Roma) - Lawrence Grossberg (University of North Carolina at Chapel Hill) - Stephen Gundle (University of Warwick) - Décio de Alencar Guzmán (Universidade Federal do Pará, Belém,  Brasile) - Matthias Heinz (Universität Salzburg) - Rosina Márquez-Reiter (The Open University) - John McLeod (University of Leeds) - Estrella Montolío Durán (Universitat de Barcelona) - M'bare N'gom (Morgan State University, Baltimore) - Daragh O'Connell (Cork University) - Roberto Perin (York University, Toronto) - Giovanni Rovere (Ruprecht-Karls-Universität Heidelberg) - Lara Ryazanova-Clarke (University of Edinburgh) - Françoise Sabban (École des Hautes Études en Sciences Sociales, Paris) - Kirk St.Amant (Louisiana Tech University, University of Limerick/University of Strasbourg) - Paul Sambre (Katholieke Universiteit Leuven) - Srikant Sarangi (Aalborg University) - Junji Tsuchiya (Waseda University, Tokyo) - Xu Shi (Zhejiang University)
Section Managers: Maria Matilde Benzoni, Università degli Studi di Milano (Modern history) - Paola Cotta Ramusino, Università degli Studi di Milano (Russian linguistics and translation) - Mario de Benedittis, Università degli Studi di Milano (Sociology) - Kim Grego Università degli Studi di Milano (English linguistics and translation) - Giovanna Mapelli, Università degli Studi di Milano (Spanish linguistics and translation) - Bettina Mottura, University of Milan (Chinese studies) - Mauro Giacomo Novelli, Università degli Studi di Milano (Contemporary Italian literature and culture) - Letizia Osti, Università degli Studi di Milano (Arab studies) - Maria Cristina Paganoni, Università degli Studi di Milano (English linguistics and translation) - Giuseppe Sergio, Università degli Studi di Milano (Italian linguistics) - Virginia Sica, Università degli Studi di Milano (Japanese studies)

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