Come superare i deficit di capitale intellettuale locale attraverso l’Osservatorio Turistico di Destinazione

Lucia Varra

Come superare i deficit di capitale intellettuale locale attraverso l’Osservatorio Turistico di Destinazione

Lucia Varra

Abstract

This paper aims at examining the role that the Tourism Destination Observatory (TDO) may play in the development of intellectual capital in tourism destinations. The latter are often object of improvement operations of physical resources but also of a lack of attention to the existing intangible assets. Within a larger project of study about the sustainability and competitiveness of Abetone through the Swot Analysis and the employment of a system of indicators created by the Tuscan Universities and the Union of Italian Provinces (UPI), the paper analyzes some variables of human, organizational and relational local capital. Starting from the problems identified and the operation mode of the Observatory, which Abetone has being acquired, it is important to think about how this project may represent a model of facilitation and policy (managing) of creation and exchange of knowledge according to the model of Nonaka (1994). It is also important to analyze how these processes may begin complete cycles of development of the intellectual capital in the destination.

Keywords

capitale intellettuale, knowledge management, Osservatorio Turistico di Destinazione (OTD)

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Sitografia:

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Rivista di Scienze del Turismo. Ambiente Cultura Diritto Economia
Registered by Tribunale di Milano (15/09/2008 n. 530)
Online ISSN 2037-7908 - Print ISSN 2037-7916

Executive Editor: Nicola Boccella - Associate Editor: Azzurra Rinaldi
Editorial Staff: Andrea Billi - Patrizia Laurano - Antonio Magliulo - Angelo Quarto
Editorial Board: Alberto Abruzzese (Iulm Milano), Victor Aquino (Universidade de São Paulo), Sergio Arzeni (Ocse), Piero Barucci (Università degli Studi di Firenze), Nicola Boccella (Sapienza Università di Roma), Michael Crang (Durham University), Anya Diekmann (Université Libre de Bruxelles), Renato Guarini (Sapienza Università di Roma), Roberto Grossi (Federculture), Han Yong Liang (Zhejiang University), Jorge Lozano (Universidad Complutense de Madrid), Michel Maffesoli (Université Paris-Sorbonne), Vanda Perretta (Sapienza Università di Roma), Marina Righetti (Sapienza Università di Roma), Azzurra Rinaldi (Unitelma - Sapienza Università di Roma), Irene Salerno (Sapienza Università di Roma), Pasquale Sandulli (Sapienza Università di Roma), Manuel Valenzuela (Universidad Autónoma de Madrid)