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LL’intelligenza artificiale generativa: rischi e opportunità in ambito educativo. Il progetto «CounselorBot» per il supporto tutoriale

Daniele Dragoni, Massimo Margottini

Abstract


GENERATIVE ARTIFICIAL INTELLIGENCE: RISKS AND OPPORTUNITIES IN EDUCATION. THE «COUNSELORBOT» PROJECT FOR TUTORIAL SUPPORT

Abstract

Artificial intelligence (AI) is progressively entering educational practices, influencing teaching and learning methodologies. Its use raises issues of various kinds – educational, methodological-didactic, and ethical – highlighting risks such as discrimination, increasing technological dependency, and the uncontrolled generation of inaccurate and hardly recognizable content due to biases in datasets. The European Union, through the AI Act, has classified the use of AI in education as «high risk», emphasizing the importance of a cautious and responsible approach. This article analyzes the opportunities offered by AI and the strategies to mitigate its risks, examines the AI Act, and presents the «Counselor-Bot» project, a concrete example of an application designed to support students in their educational and career guidance paths.


Keywords


Artificial intelligence; Chatbot; Educational innovation; Retrieval- augmented generation; AI Act; Innovazione didattica; Intelligenza artificiale

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References


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DOI: https://doi.org/10.7358/ecps-2024-030-drma

Copyright (©) 2025 Daniele Dragoni, Massimo Margottini – Editorial format and Graphical layout: copyright (©) LED Edizioni Universitarie

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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

 


Journal of Educational, Cultural and Psychological Studies (ECPS)
Registered by Tribunale di Milano (19/05/2010 n. 278)
Online ISSN 2037-7924 - Print ISSN 2037-7932

Research Laboratory on Didactics and Evaluation - Department of Education - "Roma Tre" University


Executive Editor: Gaetano Domenici - Associate Executive Editor & Managing  Editor: Valeria Biasci
Editorial Board: Eleftheria Argyropoulou - Massimo Baldacci - Joao Barroso - Richard Bates - Christofer Bezzina - Paolo Bonaiuto - Lucia Boncori - Pietro Boscolo - Sara Bubb  - Carlo Felice Casula - Jean-Émile Charlier - Lucia Chiappetta Cajola - Carmela Covato - Jean-Louis Derouet - Peter Early - Franco Frabboni - Constance Katz - James Levin - Pietro Lucisano  - Roberto Maragliano - Romuald Normand - Michael Osborne - Donatella Palomba - Michele Pellerey - Clotilde Pontecorvo - Vitaly V. Rubtzov - Jaap Scheerens - Noah W. Sobe - Francesco Susi - Giuseppe Spadafora - Pat Thomson
Editorial Staff: Fabio Alivernini - Guido Benvenuto - Anna Maria Ciraci - Massimiliano Fiorucci - Luca Mallia - Massimo Margottini - Giovanni Moretti - Carla Roverselli 
Editorial Secretary:
Nazarena Patrizi 


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