The Integration of Artificial Intelligence in Communication Design. Case Studies from the Polytechnic of Milan: from Digital Culture to Sociology of Media
Abstract
L’INTEGRAZIONE DELL’INTELLIGENZA ARTIFICIALE NEL DESIGN DELLA COMUNICAZIONE. CASI DI STUDIO DEL POLITECNICO DI MILANO: DALLA CULTURA DIGITALE ALLA SOCIOLOGIA DEI MEDIA
Abstract
The advent of Artificial Intelligence (AI), particularly Generative AI (GenAI), has catalyzed a transformative shift in educational methodologies, bridging traditional pedagogy with advanced digital technologies. This article presents a comparative analysis of two case studies conducted within the Communication Design Program at Polytechnic of Milan, exploring the integration of GenAI as a collaborative tool in Digital Culture and Sociology of Media courses. By examining the implications, challenges, and outcomes of embedding GenAI within these educational frameworks, we aim to highlight the role of AI as a «co-pilot» in learning processes, offering innovative approaches to knowledge creation and problem-solving. The case studies underscore common themes, such as the democratization of creative tools through AI, the necessity for critical AI literacy, and the exploration of AI as a facilitator of innovative content generation. Simultaneously, the article delves into the differences between the two courses, including participant numbers, course structures, and project aspects, providing a comprehensive understanding of GenAI’s impact on educational experiences and students’ problem-solving skills.
Keywords
Full Text:
PDFReferences
Baker, R., & Siemens, G. (2014). Educational data mining and learning analytics. In R. Sawyer (Ed.), The Cambridge handbook of the learning sciences (pp. 253-272). Cambridge: Cambridge University Press.
https//doi.org/10.1017/CBO9781139519526.016
Bohl, O., Schellhase, J., Senler, R., & Winand, U. (2002). The Sharable Content Object Reference Model (SCORM): A critical review. In Proceedings of International Conference on Computers in Education – ICCE’02, Vol. 2 (pp. 950-951). New York: Institute of Electrical and Electronics Engineers (IEEE).
Casola, S., Lauriola, I., & Lavelli, A. (2022). Pre-trained transformers: An empirical comparison. Machine Learning with Applications, 9, 100334.
https://doi.org/10.1016/j.mlwa.2022.100334
Danuser, Y., & Kendzia, M.J. (2019). Technological advances and the changing nature of work: Deriving a future skills set. Advances in Applied Sociology, 9(10), 463-477.
De Santis, A., Bellini, C., Sannicandro, K., & Minerva, T. (2019). Data management in learning analytics: Terms and perspectives. Je-LKS – Journal of e-Learning and Knowledge Society, 15(3), 133-144.
https://doi.org/10.20368/1971-8829/1135021
Eugeni, R. (2021). Capitale algoritmico. Cinque dispositivi postmediali più uno. Brescia: Morcelliana.
Ferri, P. (1998). La rivoluzione digitale. Individuo, comunità e testo nell’era di Internet. Milano: Mimesis.
Ferri, P. (2007). E-learning. Didattica, comunicazione e tecnologie digitali. Firenze: Le Monnier.
Ferri, P. (2019). Mooc, digital university teaching and learning analytics: Opportunities and perspectives. Italian Journal of Educational Research, 13-26.
https://ojs.pensamultimedia.it/index.php/sird/article/view/3455
Fitton, I.S., Finnegan, D.J., & Proulx, M.J. (2020). Immersive virtual environments and embodied agents for e-learning applications. PeerJ Computer Science, 6, e315.
https://doi.org/10.7717/peerj-cs.315
Franzoni, V., Milani, A., Mengoni, P., & Piccinato, F. (2020). Artificial intelligence visual metaphors in e-learning interfaces for learning analytics. Applications, 10, 7195.
https://doi.org/10.3390/app10207195
Government of the People’s Republic of China (2017). Next Generation of Artificial Intelligence Plan.
https://flia.org/wp-content/uploads/2017/07/A-NewGeneration-of-Artificial-Intelligence-Development-Plan-1.pdf
Graesser, A.C., Wiemer-Hastings, K., Wiemer-Hastings, P., Kreuz, R., & Tutoring Research Group (1999). AutoTutor: A simulation of a human tutor. Journal of Cognitive Systems Research, 1, 35-51.
Gunkel, J. (2020). An introduction to communication and artificial intelligence. Cambridge: Polity Press.
Harper, B., Squires, D., & Mcdougall, A. (2000). Constructivist simulations: A new design paradigm. Journal of Educational Multimedia and Hypermedia, 9(2),115-130.
https://www.learntechlib.org/primary/p/8080/
Iannella, A., Labrunda, T., Santercole, T., & Viti, B. (2021). Reclaiming conversation: Introducing a novel approach to using conversational AI at school. In G. Trentin (Ed.), Conversational agents as online learning tutors (pp. 120-151). New York: Nova Science Publishers.
Luckin, R., & Holmes, W. (2016). Intelligence unleashed: An argument for AI in education. London: Pearson.
https://www.researchgate.net/publication/299561597_Intelligence_Unleashed_An_argument_for_AI_in_Education
Mageira, K., Pittou, D., Papasalouros, A., Kotis, K., Zangogianni, P., & Daradoumis, A. (2022). Educational AI chatbots for content and language integrated learning. Applied Sciences, 12(7), 3239.
https://doi.org/10.3390/app12073239
McCarthy, J., Minsky, M.L., Rochester, N., & Shannon, C.E. (2006). A proposal for the Dartmouth summer research project on artificial intelligence – August 31, 1955. AI Magazine, 27(4), 12-14.
https://doi.org/10.1609/aimag.v27i4.1904
Merrill, M.D. (1992). Constructivism and instructional design. In T.M. Duffy & D.H. Johansen (Eds.), Constructivism and the technology of instruction: A conversation. Mahwah, NJ: Lawrence Erlbaum.
Noble, S.U. (2018). Algorithms of oppression: How search engines reinforce racism. New York: New York University Press.
Panciroli, C., & Rivoltella, P. (2023). Pedagogia algoritmica, per una riflessione educativa sull’intelligenza artificiale. Brescia: Morcelliana.
Panciroli, C., Rivoltella, P.C., Gabbrielli, M., & Zawacki Richter, O. (2020). Artificial intelligence and education: New research perspectives. Form@re – Open Journal per la Formazione in Rete, 20(3), 1-12.
https://doi.org/10.13128/form-10210
Papert, S. (1993). The children’s machine: Rethinking school in the age of the computer. New York: Basic Books.
Popenici, S., & Kerr, S. (2017). Exploring the impact of artificial intelligence on teaching and learning in higher education. Research and Practice in Technology Enhanced Learning, 12, 22.
https://doi.org/10.1186/s41039-017-0062-8
Quiroga Pérez, J., Daradoumis, T., & Marquès Puig, J.M. (2020). Rediscovering the use of chatbots in education: A systematic literature review. Computer Applications in Engineering Education, 28, 1549-1565.
Skinner, B.F. (1968). The technology of teaching. Des Moines, IA: Appleton-Century-Crofts.
Spiro, R.J., Feltovich, P.J., Jacobson, M.J., & Coulson, R.L. (1991). Cognitive flexibility, constructivism, and hypertext: Random access instruction for advanced knowledge acquisition in ill-structured domains. Educational Technology, 31(5), 24-33.
http://www.jstor.org/stable/44427517
Triantafillou, T., Pomportsis, A., & Demetriadis, S. (2003). The design and the formative evaluation of an adaptive educational system based on cognitive styles. Computers & Education, 41(1), 87-103.
Winkler, R., & Soellner, M. (2018). Unleashing the potential of chatbots in education: A state-of-the-art analysis. Academy of Management Proceedings, 1.
http://dx.doi.org/10.5465/AMBPP.2018.15903abstract
Woolf, B.P. (2010). Building intelligent interactive tutors: Student-centered strategies for revolutionizing e-learning. San Francisco: Morgan Kaufmann.
Ye, R., Sun, F., & Li, J. (2021). Artificial intelligence in education: Origin, development and rise. In X.J. Liu, Z. Nie, J. Yu, F. Xie, & R. Song (Eds.), International Conference on Intelligent robotics and applications – ICIRA 2021. Cham: Springer (Lecture Notes in Computer Science, 13016).
https://doi.org/10.1007/978-3-030-89092-6_49
DOI: https://doi.org/10.7358/ecps-2024-030-roci
Copyright (©) 2025 Giovanna Di Rosario, Matteo Ciastellardi – Editorial format and Graphical layout: copyright (©) LED Edizioni Universitarie

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Journal of Educational, Cultural and Psychological Studies (ECPS)
Registered by Tribunale di Milano (19/05/2010 n. 278)
Online ISSN 2037-7924 - Print ISSN 2037-7932
Research Laboratory on Didactics and Evaluation - Department of Education - "Roma Tre" University
Executive Editor: Gaetano Domenici - Associate Executive Editor & Managing Editor: Valeria Biasci
Editorial Board: Eleftheria Argyropoulou - Massimo Baldacci - Joao Barroso - Richard Bates - Christofer Bezzina - Paolo Bonaiuto - Lucia Boncori - Pietro Boscolo - Sara Bubb - Carlo Felice Casula - Jean-Émile Charlier - Lucia Chiappetta Cajola - Carmela Covato - Jean-Louis Derouet - Peter Early - Franco Frabboni - Constance Katz - James Levin - Pietro Lucisano - Roberto Maragliano - Romuald Normand - Michael Osborne - Donatella Palomba - Michele Pellerey - Clotilde Pontecorvo - Vitaly V. Rubtzov - Jaap Scheerens - Noah W. Sobe - Francesco Susi - Giuseppe Spadafora - Pat Thomson
Editorial Staff: Fabio Alivernini - Guido Benvenuto - Anna Maria Ciraci - Massimiliano Fiorucci - Luca Mallia - Massimo Margottini - Giovanni Moretti - Carla Roverselli
Editorial Secretary:Nazarena Patrizi
© 2001 LED Edizioni Universitarie di Lettere Economia Diritto